This Privacy Policy describes how Allard Station Dental ("we," "us," or "our") collects, uses, discloses, and protects the personal and personal-health information of our patients, website visitors, and prospective patients. We comply with Alberta's Health Information Act (HIA), the Personal Information Protection Act (PIPA), and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We collect the minimum information required to provide dental care, communicate with you about your appointments, and meet our legal and regulatory obligations.
- Contact information: name, address, phone, email
- Health information: medical history, medications, allergies, dental history
- Insurance information: policy numbers and coverage details for direct billing
- Payment information: for processing payments (never stored on our website)
- Website analytics: anonymous usage data to improve our site
How we use your information
- To plan, deliver, and follow up on your dental treatment
- To bill your insurance carrier and process your payments
- To send appointment confirmations, reminders, and recall notices
- To respond to inquiries submitted through our contact form
- To meet our record-keeping obligations under Alberta regulations
How we protect your information
Patient records are stored on secure, access-controlled systems. Only clinical and administrative team members with a legitimate need to know can view your records, and every access is logged. Paper records, when used, are stored in locked cabinets in restricted areas.
Sharing your information
We only share your information with third parties when it is necessary for your care or required by law — for example, with your insurance carrier for direct billing, with specialists to whom you are referred, or with regulatory bodies when compelled by legal process. We never sell or rent your information for marketing purposes.
Website communications
Your rights
You have the right to request access to your health record, to request corrections, and to receive a copy of your file. You may also withdraw consent for certain uses of your information — though this may affect our ability to provide care.
Contact us about your privacy
If you have questions, concerns, or requests about your personal information, please contact our Privacy Officer at 780 244 4777 or info@allardstationdental.com. You may also contact the Office of the Information and Privacy Commissioner of Alberta.
Changes to this policy
We may update this policy from time to time. The date at the bottom of this page reflects the most recent revision. Material changes will be posted prominently on this page.
Last updated: July 14, 2026.