What to Expect When Visiting Our Dental Clinic for the First Time

When you visit our dental clinic in Edmonton for the first time, you can expect a warm welcome and a comfortable, modern environment.

Our clinic is located at 331 Allard Boulevard SW Unit 331 and we serve Edmonton along with nearby areas such as Allard, Heritage Valley, Chappelle, and Windermere.

Preparing for Your First Visit

We make becoming a new patient as easy as possible by offering online new-patient forms you can fill out before you arrive, saving you time at check-in. Filling out our new-patient form before you arrive gives us a head start on understanding your medical history, current medications, and your goals for your smile. Our online forms are short, easy to complete on any device, and usually take under five minutes.

What Happens During Your First Appointment?

Your first appointment includes a comprehensive exam, a head-to-toe oral cancer screening, and the dental cleaning you've been putting off. Every new patient receives a clear, written treatment plan with cost estimates so you will never be surprised by what comes next. We include a free oral cancer screening and complimentary teeth whitening with every adult exam and cleaning.

During your comprehensive exam, we complete a visual inspection of every tooth, evaluate gum health and bone levels, check your bite, and take digital X-rays if needed. We explain every aspect of your treatment in plain English and provide written documentation so you always know what to expect.

A Calm, Comfortable Environment

We believe your experience should be as stress-free as possible from the moment you walk in, and our office is designed to be welcoming and less clinical, with a bright reception and fully digital operatories. Our reception area is family-friendly, and our operatories have natural light, comfortable chairs, and the latest digital dental technology for a smoother visit. We use digital X-rays, which produce up to 90% less radiation than traditional film.

Care for Your Comfort, Every Step

If you are anxious or nervous about your visit, our team is trained to provide patient-friendly care, and we focus on making dental visits predictable, gentle, and personalized. We welcome families, children, adults, and seniors, with care for different ages and needs, including emergency, cosmetic, restorative, implant, orthodontic, and preventive dentistry.

Tips for a Child's First Dental Visit

For children visiting for the first time, we recommend talking to them in a simple and positive way to help them feel at ease. Role-playing a dental visit at home and letting children bring a favourite toy or comfort item can also help make the experience less intimidating. Some children may benefit from listening to music or wearing headphones during the exam to reduce anxiety around dental sounds. Celebrating your child’s first visit with a fun activity afterwards can create a positive association with dental care.

We offer gentle paediatric dentistry from a child’s first appointment through the teen years, using age-appropriate language and positive reinforcement. We can use topical numbing gel before any freezing and laughing gas is available for children who are anxious.

Clear Communication Every Step

During your visit, we take time to answer your questions and make sure you understand your options.

Transparent Costs and Easy Payment

Our fees are transparent and we provide cost estimates in writing, and we offer direct billing to insurance along with easy financing options.

Convenient Hours and Emergency Access

We are open seven days a week with evening and weekend appointments to make booking convenient. If you are looking for emergency care, you can walk in any day of the week for an urgent evaluation.

How to Book Your First Appointment

To get started, you can call us at 780-244-4777 or book an appointment online.